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Trade Name	Jo Cranston
Email:	[email protected]
Studio Address:	Cross Street Studios, 14A Cross Street, Hove BN3 5PE, United Kingdom

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Ordering

We aim to dispatch in stock items within 2 working days (Monday to Friday)

Please note ‘Made To Order’ garments are handmade and dispatched within 4 weeks.

Shipping

United Kingdom delivery 1-3 days via Royal Mail 1st Class service under £80

Royal Mail Special Delivery guaranteed 1pm next day for orders over £80.

You will receive a tracking notification email when your order has been dispatched.

*Currently we only deliver within the UK

Returns

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn, unused with tags and in the original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us to let us know the reason for the return at [email protected]

If your return is accepted, we can send you a shipping label, as well as instructions on how and where to send your package. The cost of the return shipping label will be deducted from your refund. The cost will be quoted at the time the refund is initiated.
You may wish to return your item via your own courier at your own expense.

Items sent back to us without first requesting a return will not be accepted.

If using your own courier, please send using a fully Insured, Tracked and Signed For service and retain a Proof of Postage or receipt. Any items returned will be at your own expense and Jo Cranston cannot be held liable for items that fail to reach us.

Returned items need to be clearly labelled. Please pack your items carefully to prevent damage in transit.

Please return to Jo Cranston. Cross Street Studios, 14A Cross Street, Hove, East Sussex, BN3 1AJ, United Kingdom.

You can always contact us for a return question at [email protected]

Please see full refund terms

Garment Care

We have created a care guide to ensure your wool garments provide many years of warmth and wear. Please read our full wool care guide here:

CONTACT

For all enquires please use the contact form here

Or email [email protected] directly.

STOCKISTS

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MIDLANDS

HAARLEM SHOP

11 Market Place Wirksworth Derbyshire DE4 4ET

SCOTLAND

HOOS

715 Great Western Road Glasgow G12 8QX

© 2026 Jo Cranston

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Products

Anenome Women's Jumper - Shrew & Papaya

Anenome Women's Jumper - Shrew & Papaya

£432.00 GBP
Fisherman's Rib Fingerless Gloves - Oribe Green

Fisherman's Rib Fingerless Gloves - Oribe Green

£60.00 GBP
Fisherman's Rib Fingerless Gloves - Porcupine

Fisherman's Rib Fingerless Gloves - Porcupine

£60.00 GBP
Fisherman's Rib Fingerless Gloves - Swansdown

Fisherman's Rib Fingerless Gloves - Swansdown

£60.00 GBP